SENIOR ASSOCIATE, QUALITY CONTROL

To apply, please email your resume to hr@cvlending.com.

CONVENTUS MISSION AND VISION

Conventus Holdings Corporation was envisioned and created to reduce the number of economic intermediaries involved in the origination, funding and investment in the $25 billion real estate bridge loan market place. True to the Latin origin of the company’s name, “to bring together,” CHC existence and strength is anchored to a business model that removes unnecessary economic intermediates so that it can provide superior pricing and service to its clients. Our competitive edge in executing our mission is assembling, nurturing, and developing a collaborative group of talented individuals. To that end, diversity of experiences, perspectives, skills, and cultures is core to our mission and team.

POSITION

Full-Time, Hourly, Performance-Based Bonus

LOCATION: San Francisco, CA

Required 4 days per week in the office (Mon-Thu). Please do not apply if this does not align with you.

Conventus is seeking an experienced Recruiter to join our dynamic team. In this role, you will manage full-cycle recruiting for all positions across the organization with emphasis on sales-focused roles. You’ll partner closely with hiring managers to identify top talent and develop effective hiring strategies. Beyond sourcing and screening, you’ll play a critical role in refining our interview practices and recruitment processes. As the first contact many people have with our company, you'll be the person that gets candidates excited about working here. If you excel in a fast-paced environment and are passionate about building meaningful relationships while ensuring a positive candidate experience, this role could be a great fit for you.

We are seeking a highly motivated and detail-oriented Senior Associate to join our Quality Control team. The successful candidate will play a critical role in ensuring the accuracy, compliance, and integrity of our mortgage lending processes. This position also involves collaboration with our Policies and Procedures and Learning and Development teams to enhance organizational effectiveness.

Responsibilities:

  • Conduct thorough quality control reviews of mortgage loan files to ensure compliance with company policies, investor guidelines, and regulatory requirements.

  • Identify and document discrepancies, errors, and potential risks in loan documentation, underwriting, closing, and servicing.

  • Provide detailed feedback and recommendations to improve loan processing, underwriting, closing, and servicing practices.

  • Collaborate with the Policies and Procedures team to update and refine quality control guidelines and protocols.

  • Work closely with Learning and Development to develop training materials and conduct training sessions aimed at improving quality and compliance.

  • Monitor industry trends and regulatory changes to ensure the company remains compliant with all relevant laws and standards.

  • Prepare and present quality control reports and metrics to senior management, highlighting key findings and areas for improvement.

  • Support internal and external audits by providing necessary documentation and responding to inquiries.

Qualifications:

  • Bachelor’s degree in finance, business administration, or a related field.

  • Minimum of 5 years of experience in quality control, compliance, or underwriting within the mortgage lending industry.

  • Strong knowledge of mortgage lending regulations, investor guidelines, and industry best practices.

  • Excellent analytical, organizational, and problem-solving skills.

  • Proficiency in mortgage loan origination systems and quality control software.

  • Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.

  • Detail-oriented with a commitment to maintaining high standards of accuracy and integrity.

Preferred Qualifications:

  • Experience in private mortgage lending or non-conventional loan products.

  • Previous experience working with Policies and Procedures and/or Learning and Development teams.

  • Certification in quality control or mortgage compliance (e.g., Certified Mortgage Compliance Professional).

desired characteristics

Mindset and Character

At CHC, we look for future employees who demonstrate and have the mindset and character of our following 5 core values:

Outperform:

  • Consistently achieves and exceeds expectations

  • Has a curiosity to explore new avenues for growth and/or efficiency

  • Strives for excellence and is accountable for area of responsibility

  • Encourages other team members to reach such a level

  • Fundamentally hard working

Diligence:

  • Thoroughly completes tasks at hand

  • Performs duties in a way that is focused around protecting capital

  • Employs a level of care and attention to detail in all activities

Responsiveness:

  • Demonstrates prompt and effective communication in all situations

  • Anticipates the needs of clients and colleagues, acting swiftly to address them

  • Balances urgency with quality, ensuring timely and thoughtful responses that align with company goals

Communication:

  • Gathers and shares customer information and needs

  • Timely shares information about loan and business risk

  • Shares ideas and learning moments across the team

  • Embraces the communicative and proactive management style

Delight the Customer:

  • Strict customer focus across all activities

  • Clients always come first

  • Continuously thinking of ways to enhance the client experience

  • Don’t sweat the small stuff, play the long game with clients

CONVENTUS BENEFITS

  • Integrated PTO annually

  • Health Benefits (Health, Vision, Dental) 

  • Life Insurance Coverage

  • Pre-tax commuter fund

  • Pre-tax medical fund

  • 401k

DEPARTMENT

Office of the COO